Frequently Asked Questions (FAQs)
The IAC is fully staffed with knowledgeable technical and support professionals who are ready to answer any questions you may have while completing the application for accreditation. Below is a listing of some of the most frequently asked questions:
- General Accreditation Questions
- Online Application Questions
- Case Study Questions
- Staff / CME Requirement Questions
- Quality Improvement Questions
- Marketing Questions
Don't see the question you were looking for below? Contact the IAC staff for assistance.
General Accreditation Questions:
What is the first step to beginning the accreditation process?
The IAC Standards and Guidelines for Dental CT Accreditation must be referenced when completing the IAC Dental CT Online Accreditation application. Whether applying for first-time accreditation or reaccreditation, the first step toward success is a review of the Standards by every member of the practice staff involved in the application process. Visit the Standards section to review and download the current Standards.
What is the cost of IAC Dental CT accreditation?
Access to IAC Online Accreditation is free of charge. Applicant facilities are charged the accreditation fee, due at the time of application submission. For more information, visit the Accreditation Fee section»
How do I calculate the fee for a multiple site facility?
The fee for each additional multiple site is $1,325 per site for sites 2-3; $1,085 per site for sites 4-10 (20% discount); $875 per site for each site over 10. The fee may be paid by credit card online or check mailed at the time of application submission. To access the calculator, visit the Accreditation Fee section»
How do I add a multiple site to our accreditation?
Accredited practices wanting to add a multiple site must submit the completed Multiple Site Supplemental Application, the required case study and report, and the fee. To learn more, please visit intersocietal.org/dental/main/multiple_sites.htm.
What is the pre-submission case check procedure?
The pre-submission check is initiated by the practice after the application questionnaire is completed but prior to the final application submission. For complete details, please visit intersocietal.org/dental/seeking/casecheck.htm.
How long does the IAC accreditation review process take?
Upon a practice's final application submission to the IAC, the application is imported into the database. practices have five days to submit the case studies and fee (if paid by check). The accreditation review process and the rendering of the decision usually takes approximately 8 to 10 weeks to complete. For details on complete review process, visit the Application Review section»
Our current accreditation is expiring soon. Can we receive our decision sooner than 8 to 10 weeks?
Yes, facilities have the option through the Online Accreditation application to select an expedited application review. Additional non-refundable fees will apply. The facility will be required to agree to the terms and conditions of the expedited process. Please refer to Page 5 of the IAC Policies and Procedures for additional informat
Are all accredited practices required to undergo a random site visit or random audit?
Yes, in an effort to further substantiate continued compliance by accredited practices and in response to the requirements sanctioned by the Centers for Medicare & Medicaid Services (CMS) for CMS appointed Accreditation Organizations as part of the Medicare Improvements for Patients and Providers Act (MIPPA), the IAC has implemented a policy requiring all accredited practices to undergo an audit or site visit at some time during their three-year accreditation period. Read more about Random Site Visits and Audits»
I received your letter stating that our accreditation was delayed. How can I determine exactly what was missing in our original application?
First, you should review the Application Review Findings (found on the decision correspondence icon in the Online Accreditation portal) for detailed comments about each aspect of your application. Note that although the reviewers try to specify each area of non-compliance, you must ultimately use the Standards as your source of information on IAC requirements. Next, read the specific Standards that were identified in the letter with the reason(s) for the delay; your application submission did not demonstrate substantial compliance to these Standards. You should review the cases, reports, protocols, etc. that you submitted with your application to determine why they did not meet the Standards.
Online Application Questions:
Is there a time limit to completion once I begin working on my Online Accreditation application?
No, accessing IAC Online Accreditation for the first time does not obligate the practice to complete the Online Accreditation application within any given period of time. Access to Online Accreditation and your account is good for the life of your practice. However, there may be updates to the application questionnaire from time to time.
How do I upload my documents into the Online Accreditation application?
Applicant practices are required to upload and submit all attachments electronically. practices may scan the documents in and save them to a local computer or save them to another storage device for upload. Many file types may be uploaded from the computer or storage device to the appropriate attachment questions in the application questionnaire. For additional information, visit the Attachments section.
How may I review my uploaded documents?
After uploading a file to an attachment question in the questionnaire, a new link called “Previously Uploaded Document” will appear. Select this link to view the file you uploaded. Occasionally, security settings prevent users from opening documents easily. To view a document, you may be having difficulty with, hold down the control key on your keyboard and do not release the control button until the document opens; then select the link “Previously Uploaded Document."
How do I print the questionnaire questions from my online application?
A downloadable PDF of the application questions and answers is available on the Applicationstab. Proceed to the Applications tab, click on the Available Actions icon and when the Tools page displays, click the Download PDF Questionnaire button.
How do I obtain a printout of the active staff list from my online application?
A spreadsheet of all active staff may be downloaded either from the Applications page Online Tools Available Actions icon or from the Manage Staff tab of the Account Profile. Click on the wrench icon and when the tools page displays, select Staff Information from the drop-down and click the Download Application Information button. The click to download active staff list link is located on the Manage Staff tab of the Account Profile.
Case Study Questions:
What are the case study requirements?
Applicant practices must submit a total of six case studies for each CT unit for peer review of the interpretive and technical (clinical image) quality. Visit the Case Study Requirements section at www.intersocietal.org/dental/seeking/case_studies.htm for complete details.
Staff / CME Requirement Questions:
What are CE/CME requirements for the staff?
As outlined in the IAC Standards and Guidelines for Dental CT Accreditation, part of the criteria for achieving dental CT accreditation is the fulfillment of certain Continuing Education (CE) requirements by practice staff members. To view the complete requirements visit the CE Resources section.
Quality Improvement Questions:
What are the IAC Dental CT overall Quality Improvement (QI) Program requirements?
The IAC Dental CT accreditation program is comprised of several separate, yet integrated aspects of QI in the practice. The focus and goal of these components collectively is to provide quality patient care. For complete QI requirements, refer to the
IAC Standards for Dental CT Accreditation, Part C: Quality Improvement.
Does the IAC offer any resources to assist our practice with meeting the new QI program requirements?
Yes, in May 2016 the IAC launched the Quality Improvement (QI) Self-Assessment Tool. Created to help your facility employ and document continuous process improvement, the IAC QI Self-Assessment Tool provides facilities with a mechanism for meeting the quality measures required by IAC. Now included as part of IAC’s Online Accreditation portal, the QI tool provides participating facilities a data-driven, objective measure of their QI progress for use in complying with the IAC Standards and Guidelines for Accreditation and fulfilling a variety of facility quality initiatives. To access the IAC QI Tool, login to your Online Accreditation account and click on the Quality Improvement tab from the top menu to launch the Quality Improvement (QI) Self-Assessment Tool. To learn more about the tool, please visit intersocietal.org/QITool.
In addition, the IAC also offers a sample QI policy, sample QI evaluation forms and sample QI meeting minutes to help in meeting the QI requirements as detailed in the Standards. The sample documents meet or exceed the requirements of the Standards, and they may be used to develop practice policies and reporting forms, whether your practice is seeking accreditation or simply working to standardize or improve current practices. Please note: These documents are samples, any policies or protocols submitted with the application must be customized to reflect current practices of the practice. To download these samples, please visit the sample documents section»
Do you have a logo I can put on my website and/or reports to show that my practice is accredited by IAC?
Yes! Each of the IAC programs have a unique Seal of Accreditation for use by accredited facilities. The seal is available in color and black and white and is specific to the testing area your facility is accredited in (vascular testing, echocardiography, nuclear/PET, MRI, CT, dental CT, carotid stenting, vein center, cardiac electrophysiology and/or cardiovascular catheterization).
To download the Seal of Accreditation for your practice: please login to your Online Accreditation account (www.iaconlineaccreditation.org); select the Applications tab at the top; and scroll down and click on the yellow star icon located next to your granted application under Available Actions. Please note: The yellow star will only appear once your practice has been granted accreditation. Need help downloading or using the Seal of Accreditation? E-mail the IAC marketing team for assistance or login to your Online Accreditation account (www.iaconlineaccreditation.org) and click on the live chat to talk with us live! Just be sure to select Seal of Accreditation/Marketing under request type and we’d be happy to help you!
What are some other ways I can market my practice's accreditation?
Once a practice is granted accreditation, they often ask what they can do to promote this enormous achievement for their practice. There are a variety of resources offered by the IAC to assist your practice in promoting your accreditation achievement.
The marketing opportunities are endless, but each IAC accredited practice receives several marketing tools to help get them started including: an electronic Seal of Accreditation to use on reports, website, etc.; a sample press release to distribute announcing their accreditation achievement; two certificates and two accreditation decals to display in their practice; one complimentary embroidered patch and one complimentary lapel pin.
For more information about these materials and how to use them, visit the Marketing Tools section»